Here's what our customers say about us.

Thank you for your service everything is fine with the car.If you can also find a rear right door handle for my car at a good price I will be glad to come and have it fixed.Best Regards,Yannis


Good morning,I recently bought my car in to be serviced and have some work carried out.After a few problems with the delay in the work being carried out and communication problems with the service agent, I was considering where I might take my car for the next service as I had felt let down by Premier Car Care. It was not the service I had come to expect from you.When the work was finally finished, I received the invoice which was vastly different to the quotation that we had agreed before hand. When I pointed this out I received a phone call from Richard Zon S.Penida.The way he dealt with the problems that had presented themselves was commendable, he showed great knowledge, understanding and true leadership.The way he treated the customer was exemplary and normally a lost art in Dubai. After his assurances that the communication problems will be dealt with and will not happen in the future, I walked away a happy customer.Because of Richard, instead of walking away never to return, I will now not only return but I will also recommend your company to friends and family.Kind regardsAndrew Illing=


Dear RichardI had my LR2 details as above repaired from you. Just writing to thank u that a good job has been done.Also grateful to you and your reception staff for your support and positive attitude.Thank you and best regardsDr Shahid Aziz Sheikh0555571958

Dr Shahid Aziz Sheikh

Hello all,I was very pleased with the service received from your company on a recent service of my BMW X6. I would like to know if your offer a pick-up/drop-off service?Regards,


Hi,We have been dealing with Premier Car Care for the last six months and are extremely satisfied with the customer service received from all, Richard in particular has been extremely supportive and accommodating in trying to locate and solve issues with our car.We will definitely be recommending premiere to our friends.Regards,


I am writing to let you know how much I appreciate the outstanding customer service that your staff have provided. I always bring my car in to you garage with full of confidents that everything is going to be alright. Would like to thank Mr. Richard, who really knows what he is doing and being helpful all the time. I do appreciate follow up in the next day just to check how is the car.Also, i would like to thank the lovely ladies who always near by and ready to help.Thank you so much guys for everything. I do recommend you garage to all my friends as well.Best Regards,


Hi,I was very pleased with the quality of service provided and work done while my car was in your garage. Il have no issues recommending your services to my friends and I am quite sure that I will be using your facility’s in the future.Best regards,

Neil Morris

Just a quick note to say thanks for the work you did recently on my BMW X5.  Richard and the team were very helpful throughout the service, and the car is running much more smoothly now as a result of the service.  Richard also identified the root cause of a couple of issues and has ordered the necessary parts to make the corrections required.  The service from the team, from understanding my requirements, to ensuring I was able to get a taxi, to taking me through the work completed and even offering me a cup of tea while my car was valeted, was first class.I will definitely continue to use Premier for servicing on both my cars in the future.

Andy Roberts

Thanks for checking. There are no issues and I am pleased with your team. Especially Richard, it’s a pleasure to have him at the helm of affairs.A sensor was required to be replaced and is pending due to non-availability of the part. Once it’s sourced I will get the car in for the job.Wishing you all a great year ahead!


Hi, just wanted to say how pleased I am with the service from Premier. I have an old Jaguar and I know it is not the easiest car to maintain, but the service provided by Premier is first class. All the staff are a pleasure to deal with, especially Richard and the car is ready when they say it will be. I have recommended Premier to a number of friends.

David Haswell
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