TRUSTED JAGUAR AND LAND ROVER SPECIALIST IN DUBAI

I am extremely pleased with the services provided at Premier Car Care and I would especially like to mention Mr. Sudin, who is extremely professional and is excellent at his work. I am highly pleased with the services at Premier Car Care.

I have visited the workshop on two occasions. The professional approach and fair pricing have impressed me both times. I was particularly impressed with Mr. Sudin who made it a point to call/ message me on the progress.
Good job guys

 Just had my car in service. Perfectly done and as expected. 

 I recently got my car taken care of by your team and I must say I had an absolute wonderful experience.Particular mention to Sudin who went over and above in delivering great quality and innovative work. 

 Very helpful team!Values their customers’ time and delivers as promised. 

 Hi...I had a wonderful experience with you yesterday; changing my Jaguar XF Brakepads. This is the first time i am dealing with you, I experienced your professional approach towards the customer in all the way.Special thanks to Mr. Sudin for his involvement and commitment towards me.Thank you so much.. 

 Very nice service & helpful team 

 Thank you for servicing my car. The brakes look and feel right. The car runs great and after the polishing service the car looks amazing. I am really pleased with the quality of work and speed of service. I have rarely gotten my car back in a day. I will definitely use you for all my Jaguar needs and even use you for my other car maintenance. 

 Excellent customer service. 

 Very quick and easy to get my car fixed. Friendly staff and a great car wash at the end! 

 Good service. 

 Always good and friendly service. Best experience in Dubai so far! 

 Excellent work. Best quality control. Fully satisfied with the support of Sudin and front office team. 

 This is my first time visiting Premier Car Care and I am overwhelmed by the response and attention taken by Sudhi. He has taken extreme care and provided with only necessary changes. The receptionists are very helpful in each and every phase. After service I am very happy to see my car as it came back like new one. 

 Always a good service looking after my pride and joy. 

 Very good service.  Professional workmanship and good prices! 

 Very good service. I'll bring back my jaguar for the next service. 

 Quick fix done very professionally 

 Always good and friendly service. Best experience in Dubai so far 

 Excellent service great job all done really quickly 

 Great service and very please with the professionalism of the entire team.  GREAT JOB. 

 Thanks for the great customer service. 

 I am glad to meet all staff as they are friendly and they offer a good deal. 

 Good service and repair as always. Happy customer. 

 Good service 

 Very good service 

 Customer service was great and delivered quickly as agreed while requesting the service. Thanks! 

 Fantastic service as usual. Thank you! 

 Great service! 

 Having spent many years in Dubai and taken my cars to many garages, this would be the only one i would trust to maintain my vehicle. The moment you walk in you are greeted by a very friendly team, Miriam and Marion are very professional and efficient and are a true asset to the company. The manager Waseem is excellent at his job, hes incredibly knowledgeable and will give you different options for fixing your car, ones that are not just the most expensive! (which most other garages quote for).The mechanics and technicians are all ex main dealer so you can be sure they know what they are looking at! (Ask to see Jimson the Head Mechanic, he's the stocky one!. Hes great at assessing and will give you a good idea of costs) The turnaround time is very fast considering how many cars they are looking at.They are not cheap but nowhere near as pricey as main dealers. 

 Great service! 

 Very good service ,on time. 

 Great service! 

 Very good work. Thanks. 

 Fast and good service, and the price is reasonable. 

 I went to premier to do my car service. The guys there are really helpful and the prices that they are giving  is very good. I recommend premier car care to all my friends. Many thanks. 

 Thanks a lot for your best customer service and your daily updates. 

 As usual perfect job 

 Excellent professional job 

 Good work, thanks. 

 Always great service. 

 Service with a smile and no hidden costs or concerns. . Thanks. 

 Good service  and advise. 

 Very good service and on time delivery. 

 I was very happy with the customer service staff. 

 Very accommodating staff and we'll informed ...knows what they are doing. 

 Good and quick service. 

 Amazing garage, amazing service! 

 Very good service 

 You are very kind and professional. 

 All staff are accommodating and car service is excellent. 

 Always friendly, efficient and reasonably priced. I took my old X5 here and there has never been a problem. If you are thinking about using them,  go ahead, you won't be disappointed. 

 Service is fast and efficient. 

 Good labour. Trustable! 

 Great service,  extremely fast! 

 Quick and competent staff. The diagnosis was fast and the problem was fixed for a reasonable amount. 

 Great job! SUPER FAST SERVICE AND REASONABLE PRICE! THANK YOU! 

 So far, very happy with the level of service. Just need to make sure aircon works OK. Car delivered lovely and clean. 

 Second time I used your services. Very happy again! 

 Great job and customer focused! Couldn't be happier with the service or quality of work. 

 Came to Premier for custom artwork. Received an excellent and super fast job. 

 Very good service. Good staff. Thanks 

 Service and repair have both been completed in a professional and timely manner. Happy to recommend to others. 

 Very polite and helpful staff at desk. Very efficient and reasonably priced. 

 Very good service 

 Thank you for the great service I received for my Audi. All aspects of the experience exceeded expectations and customer service was particularly good.   

 I just went to see my car today completed with a list of various works done and I was super impressed. You have a wonderful manager Gavin working there who really understands what the customer requires. His attention to detail and follow up is brilliant.
Your staff along with Waleed is great as well. I am very happy with their quality of work and professional work output. This is the second car I am getting done at Premier Car Care. I will continue to recommend as many people about your great company and phenomenal staff.  

 Very helpful! 

 Extremely helpful. Thank you so much for all the help you provided. Really appreciated. Now I am looking to buy a car directly from you because of the excellent customer service the online agent has provided. Brilliant! 

 Great work and reasonable rate. 

 Hi guys,
Just wanted to say thank you for persevering with my starting problem.  I appreciate the service you offer – it's great to feel looked after by a service centre – I had become un-used to that!
Thanks and keep up the good work!
 

 Dealing with Gavin & Premier Car Care team was a great experience. At Premier Car Care, I got a clear impression that no one was trying to rip me off. The explanations were clear, there was no surprise and most importantly, they didn't try to sell me twice as many repairs as my car needed.
All of that with an excellent customer service, the right advice and even if they were obviously busy, they took the time to hear me when I was explaining my car concern. Highly recommend! 

 Excellent service! Thanks 

 Very good service! Miriam & Maha were very hospitable and excelled in their follow-up, etc. Very good. In my opinion they are asset to Premier Car Care. 

 I have been dealing with Gavin and I have nothing but praise. Very easy to deal with and was always on hand if I had any questions. My car is like new again. Will be back for sure 

 Good job. Did interior detailing as well. Always happy with the service. 

 Having purchased my Boxster S from it's previous owner 1 year ago, I was suggested to keep using Premier Car Care, which I have done. In the beginning and for it's first service in my care, I was a little uncertain but the Customer Service level shown by Walid in the workshop brought me back for various things I wanted carried out and helped build my trust of them.More recently and for a second service in my care, I was looked after by Abu and Gavin and Walid again and they listened and looked after my requirements perfectly.I can honestly say the Customer Service is great and I trust them with my car and can recommend them to anyone!! Their level of car detailing is also second to none!!Thank you Premier! 

 Excellent and efficient no nonsense service which is competitively priced.  Very good customer service from the team headed up by Gavin. This was my first experience with the garage and I will be recommending and using them again. 

 I would like to give 100 points to Mr.Waleed and his team from Al Quoz branch for taking care of my RR! Great job! Many thanks 

 In general, the service is excellent and the service advisor is gentle and very nice. I am happy with the workshop experience so I will definitely come back and recommend you to my friends. 

 I am happy to have dealt with Premier Car Care because my car was repaired effectively. I will come back next time for another brake service! 

 I am satisfied with the service I got from Premier Car Care. My car got fixed effectively and the service advisor was very friendly and helpful. 

 I had an excellent experience with Premier Car Care. I liked how they did the service on my car and the service advisor was also very cooperative and helpful. 

 I don't have any complaints as Premier Car Care lived up to its promise. I had a nice time at the workshop and the necessary fix was done on my car. 

 Thanks so much Premier Car Care! Vincent is really impressive and my car was very clean. 

 I had a wonderful workshop experience with you guys and because of that, I will stick with you. 

 I am satisfied with the service. My workshop experience is very nice, the service advisor is excellent and everyone is hospitable. 

 I am satisfied with the service as there's no problem with my car anymore. As usual, the service advisor is good and I had a great workshop experience. I am a repeat customer. 

 My workshop experience is fine and the service advisor is good. 

 The showroom is very nice, and the service advisors were all good starting from Mr. Walid. 

 I would like to thank Premier Car Care and all the staff for their premium care ! Mr Vincen and his team made sure that our car was checked properly and promptly, and made the service up to our full satisfaction. The car was returned on the exact time as promised. The workshop is very clean and well organized and Premium Car Care made their best efforts to make us feel comfortable and satisfied. Well done. 

 I am a long-time customer, and as usual, the service is good and there's no problem with my car. 

 I am satisfied and happy with the service. It was a really good experience as they kept on calling me to check the status of my car. Well, it works extremely fine now. 

 The workshop is always very busy and is at full throttle. The mechanics are also very good on the job. I visited 3 garages including Al Tayer, but as always, Premier Car Care offers the best price and the highest quality of service.Thank you. 

 We are happy with your service,so we will use it again. 

 Service - satisfied, showroom experienced was excellent and very good. Car is very good, the Service Advisor is very good also, 

 I am satisfied with the service coz it was perfectly done. The showroom was great and my car is okay, your Service Advisor is very nice, fast and cooperative. 

 I am very happy and satisfied with service that Premier Car Care team provided. All good. 

 All in all, service and workshop experience was good and I am very happy about the job done to my car. 

 Everything is fine, my car was handed over to me back so clean. 

 There's no problem from the service. All Good. 

 Everything's fine even the car, I will definitely keep coming back as the service was okay. 

 Service was good, experience in Showroom was fine, condition of the car is good and technician assisted me was okay. 

 I am happy with the service assisted by Mr. Walid. 

 I have taken both of my cars to Premier Car Care for service and repairs. They are not new cars so wear and tear was inevitable. The new management and in particular the manager Mr Raymond demonstrated a truly realistic approach to the needs of not so new cars and quotes by others were almost halved. We really had and enjoyed a truly customer needs-focused treatment. I have finally found a garage in Dubai where the priority is car and customer care. 

 Definitely my new fave place. Premier Car Care is the aftermath for Sun City Motors. I took my new Jag there and the work is of A1 quality.Thanks Ray. I'll see you when I bring in the wife's Porsche. 

 Dear Rona,I tried 3 other agencies but found them seriously lacking in transparency. Profit is indeed one of the factors of business, but it’s all about putting salt in a dish or putting the dish in salt. I personally believe that the basic ingredients of business success are Reasonable profit, Transparency and Excellent service.My first interaction with your agency and with Ben has been very promising and I look forward to our long term association, In sha Allah.Best regards,Arish Ehsan 

 I think the job that you did with my car was fantastic. With all the complications etc. before we got started, we were able to manage all the issues and get the job completed to a very high standard, and the car is working beautifully. I'd really like to thank Ben and the team for their hard work and extremely high level of service and feedback along the way. Excellent work team, keep it up.Regards,Trevor 

 Hi I am taking the time to write that email to you. I am a new customer of Premier car care service, I was very impress of the guest service and car service that you give to me and on my Jaguar and specially to fix the issue with the engine. Now it is perfect 100% no issue. I want to say thanks you to the manager I don't remember his name Daniel or Richard office in the front. Wow this is customer service. I will for sure recommend your service to all my friends. Regards and see you in my next service. 

 The Service and Repairs provided by your car care has been one of the best services I have come across in U.A.E. After buying a second hand Jaguar XF through an online portal, explored a few car care provider's, since the condition of my vehicle was below tolerable standards. The repairs were quite expensive and it felt like a wrong choice for buying one. Finally I had approached a Service Advisor at Elite Cars in Al Quoz who directed me to Premier Car Care Services nearby. At Premier, the quality of customer service was splendid, giving me the assurance in the quality of repairs and services that they would do. Upon receiving the car, the vehicle was as good as new with the right performance and comfort. I thank the entire team of Premier Car Care for their fantastic work in reviving my car's condition as well as the pleasant hospitality they deliver.Kind Regards,  

 The service at Premier is exceptional, far superior to the main dealer service I experienced over a seven year period. Not only are jobs completed quickly, the quality of work and the prices charged are really very good indeed. I wish I'd started using you years ago! 

 “I have used Premier Car Care now for a number of years, and have yet to find a company in Dubai (UAE) that go as far as Premier to help and care for their customers. I have bought an number of cars from their parent company (Elite Cars) all have been fantastic vehicles in superb condition. Always very well inspected and presented and all absolutely excellent, mechanically sound cars at great prices! They have also been very caring and attentive sales personnel, that truly understand the customers’ requirements and go that extra mile to look after the buyer and ensure excellent service. This great service and care is then backed up by a truly wonderful team at “Premier Car care” that have helped me with allS my vehicle service and maintenance requirements. They always deal with my small emergencies in a timely manner – give me true honest estimates and advice on best practise for my car care needs, and always deliver on time and at an excellent price. A great respectful and enjoyable team to have to deal with that again make sure the customer is “always right” and dealt with in a speedy and fair manner. I will never buy a car from anyone else or get it maintained from anyone else but Premier. They have treated me superbly over the years and by reflection deserve my upmost loyalty. I recommend them implicitly and wish them every success for the future. They are a Diamond in Dubai! 

 “ In the last 7 months I have used Premier Car Care on two occasions to date for servicing my Range Rover. On both occasions I have been impressed with the transparency and pricing provided with the original quotation even being reduced on further evaluation by the team at Premier that identified another cost effective solution for my needs.  I have been pleased on both occasions with the service and strongly recommend their services to other people. It is always hard to find a garage you can trust to deliver a quality and honest service. A big thumbs up from me!”Regards,Karel Simpson 

 Hi Ms Juliet,I recently dropped off my Audi R8 with Premier Car Care, for the annual service. As always, I was greeted by the friendly staff who booked in the car in a couple of minutes. As i had expected, there were a few parts that needed replacement. Premier managed to find me great prices on some of the more expensive parts and fitted them within a couple of days. My car was sparkling clean and ready to go when I picked it up. Overall I was very pleased with the service and the highly knowledgeable and professional staff. Great value, thanks. Best regards,Mike 

 Hello Team,Thank you very much for this.I really appreciate your dedication in professional way.- The team is very professional from the the time they meet the customer, listening to the issues we have, understanding customer issues and investigating the issue in details- The team provide you with honest way with a full details about the problem, and suggest you the proper solution for it.- The team do their best in delivering the car fixed professionally without the need to bring the car again for the same issue. And they do that in short time and commit to the delivery date as agreed.- All these professional service comes with a reasonable price and honest in the parts that need to be changed.So thank you very much for that and I'm always recommend you for my friendsPlease keep up like thatBest regards,Ashraf Al-Saleh 

 Hi Rona, The car is running well.Impressed with service and competitive quote for works. Would recommend to others.RegardsPeter Garrow 

 Dear Rona,The car is perfectly working... no more vibrations on the wheel while driving.Your service is now very qualitative... a bit pricy ;) but good. Regards,Maurizio 

 Dear Rona Thank you for your email.  I am gladly providing herewith a feedback from my experience at the Premier Car Care garage: I had a very friendly reception, whereby I was provided with good information and personal service by meeting the Manager of the Garage. The work was carried out swiftly and I received due feedback throughout.   The car was delivered serviced well and cleaned well.  The car is running well so I believe it received a good quality work. The Garage was recommended to me by a very satisfied customer, I am now a new and satisfied customer so for my next car needs I shall return to the Garage for another good quality work and “personalized” service.Thank youBest wishesLena 

 Dear Premier Car CareMy first experience with Premier Car Care has been excellent, from the moment I was first welcomed to your centre by Richard to the follow up calls after the service was complete. You staff have been extremely helpful at every stage and I will definitely be returning for future services of my car. I’ll also be recommending your company to friends and colleagues as the best place to go to for a service.Thanks again for your commitment to excellent customer services. It is very much appreciated.Best regards │ مع أطيب التحيات Mike 

 Good morning,I'm satisfied with the overall service.People are very nice and the service was completed almost accordingly to the expectations.I will certainly use your services again.Best regards,Joao Silva 

 Just thought I would drop you a quick note to say how extremely happy I am with the service and work Premier have done on my Jagaur XKR.Richard Pineda provides honest, reliable advice and I certainly feel that nothing chargeable is done more than needs to be, and the parts used are new and genuine (which has not been my previous experience with other garages in Dubai) The car is always delivered back gleaming clean, and within the agreed timescales.Communication with Premier is easy, and the front desk team are a pleasure to talk with;  keeping me updated as to progress.Thankyou and please continue to keep these excellent standards and ethics.Guy Walker 

 Dear Rona, Thank you very much for your email, my Apology for the delay,Car is doing fine so far no complains or issues to share,Service at the garage was up to standard comparing to other places from the first minute we arrived to the garage, all information was provided and explained the issue properly,The car was ready on time as promised, quotation was also adequate, we received the car clean Staff was professional and engaged in a very polite way, will definitely deal with you future,I had also recommended your place to friends and colleagues at work.Please pass our regards to Richard, he was very helpful and professional.Kind RegardsMonia 

 To Premier CarCare I took my Range Rover in for a service and change of roof lining last week to Premier Car Care and I have to the say the service I received was excellent. The staff were very friendly and accommodating and the manager Richard was particularly honest and attentive.  This is the second time I’ve been to Premier Carcare and on the previous occasion My Jaguar XF was serviced and roof lining changed also.  Since then I have referred many of my colleagues and friends who like myself who used to service their cars at Al Tayer. The only negative point I would raise is that parking at your garage can be a bit of a squeeze as there are other garages alongside yours, and you should consider proper customer parking. It’s hard to find a good garage workshop in Dubai and so far my experience with Premier Carcare has been outstanding.  I would definitely return to you with both my cars.  Keep up the good work. RegardsAkhand Bari 

 Dear Rona,The service by Premier was excellent.I have a few points to be looked at and have discussed with Vladimin. I will drop off Saturday as not possible today.Many thanksDonato Del GuercioMob/Cell: +971 50 655 4121 

 HI, Premier,I'm positively impressed by the service received in Premier very responsive and efficent.The impression about the car is so far good as well, no issue at all. The feedback is 100% positive.Regards,Sun Wei 

 Yep, I was very happy with the service overall, I thought the garage, the welcome by staff and offering of drinks was very professional.  It was nice to receive a call to tell me the original quoted work was not all needed at a saving to me and will help to create trust with your company.  The only comment I would state is that it was hard to get a definitive answer on the timing for the vehicle being ready and as I live in Mirdif knowing a time for collection, having the availability to leave the car till a later day for collection (I never asked about this so also my fault) or a service where the vehicle is collected would have been beneficial. Will I be using Premier again, yes 100%.  Would I recommend you to a friend, yes 100%. Regards, Karel SimpsonSenior Manager, QHSET: +971 4453 8515 | M: +971 56 174 1484 | M: +44 7557 415 860 | S: karel.simpson1karel.simpson@garda.com 

 Dear JulietThank your. For the serviceActually I checked the Internet before choosing this centerI found three centersOne of them I don't like the way of communicationWhy I chooses your center:- the website and Facebook page update- the reviews- the good communication and follow up from the two ladies from the reception- the excellent feedback from Mr. Richard for the explanation of the problem- the fast of service Thanks againBest regards,Mohammad 

 Dear all,I would like to thank all premier's personnel who participated in my Range Rover service.Dear Richard: Appreciate you kind support. The service done was perfect.Regards,Sayed M Sulaiman Mansoori 

 Dear Sir,I would hereby like to thank you for the excellent service you have been providing me since I first used your workshop.I really feel you take good care of me and the customers and even assisting in many more ways other than those been there for.I will definitely recommend you to others, and as a matter of fact I already did to a friend who visited you last week and he was very much satisfy also.I would also like to mention the assistance I get every time I visit you by the manager himself, Richard, and of course the friendliness shown by the ladies working there.Keep up the good job.Best regards,Philokypros Roussounides00971563293892 

 Hi guys! I would like to thank to Premier Car for extremely fast solution they have made for my Range Rover Sport. Very friendly and really pro- approach. I am sending regards to whole Team especially Richard! And I will be more then pleased to come back and to recommend you to my friends. 

 Thank you for your service everything is fine with the car.If you can also find a rear right door handle for my car at a good price I will be glad to come and have it fixed.Best Regards,Yannis 

 Good morning,I recently bought my car in to be serviced and have some work carried out.After a few problems with the delay in the work being carried out and communication problems with the service agent, I was considering where I might take my car for the next service as I had felt let down by Premier Car Care. It was not the service I had come to expect from you.When the work was finally finished, I received the invoice which was vastly different to the quotation that we had agreed before hand. When I pointed this out I received a phone call from Richard Zon S.Penida.The way he dealt with the problems that had presented themselves was commendable, he showed great knowledge, understanding and true leadership.The way he treated the customer was exemplary and normally a lost art in Dubai. After his assurances that the communication problems will be dealt with and will not happen in the future, I walked away a happy customer.Because of Richard, instead of walking away never to return, I will now not only return but I will also recommend your company to friends and family.Kind regardsAndrew Illing= 

 Dear RichardI had my LR2 details as above repaired from you. Just writing to thank u that a good job has been done.Also grateful to you and your reception staff for your support and positive attitude.Thank you and best regardsDr Shahid Aziz Sheikh0555571958 

 Hello all,I was very pleased with the service received from your company on a recent service of my BMW X6. I would like to know if your offer a pick-up/drop-off service?Regards, 

 Hi,We have been dealing with Premier Car Care for the last six months and are extremely satisfied with the customer service received from all, Richard in particular has been extremely supportive and accommodating in trying to locate and solve issues with our car.We will definitely be recommending premiere to our friends.Regards, 

 I am writing to let you know how much I appreciate the outstanding customer service that your staff have provided. I always bring my car in to you garage with full of confidents that everything is going to be alright. Would like to thank Mr. Richard, who really knows what he is doing and being helpful all the time. I do appreciate follow up in the next day just to check how is the car.Also, i would like to thank the lovely ladies who always near by and ready to help.Thank you so much guys for everything. I do recommend you garage to all my friends as well.Best Regards, 

 Hi,I was very pleased with the quality of service provided and work done while my car was in your garage. Il have no issues recommending your services to my friends and I am quite sure that I will be using your facility’s in the future.Best regards, 

 Just a quick note to say thanks for the work you did recently on my BMW X5.  Richard and the team were very helpful throughout the service, and the car is running much more smoothly now as a result of the service.  Richard also identified the root cause of a couple of issues and has ordered the necessary parts to make the corrections required.  The service from the team, from understanding my requirements, to ensuring I was able to get a taxi, to taking me through the work completed and even offering me a cup of tea while my car was valeted, was first class.I will definitely continue to use Premier for servicing on both my cars in the future. 

 Thanks for checking. There are no issues and I am pleased with your team. Especially Richard, it's a pleasure to have him at the helm of affairs.A sensor was required to be replaced and is pending due to non-availability of the part. Once it's sourced I will get the car in for the job.Wishing you all a great year ahead! 

 Hi, just wanted to say how pleased I am with the service from Premier. I have an old Jaguar and I know it is not the easiest car to maintain, but the service provided by Premier is first class. All the staff are a pleasure to deal with, especially Richard and the car is ready when they say it will be. I have recommended Premier to a number of friends. 

 Dear Premier TeamThank you for your mail.I am pleased to inform you that my car is doing well post the service.I am also very happy with the professional approach of the staff led by Richard.I will have no hesitation in recommending your services to my acquaintances.